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cmultanen
Helper ⭐️
April 24, 2020

Increase Character Limit for Picklist Items

  • April 24, 2020
  • 4 replies
  • 235 views

It would be nice if the character limit for picklist values was increased. We have run into cases where we want to sync over a SFDC picklist field but are unable to recreate the picklist values in Gainsight exactly because one or more of the values is SFDC is more than 50 characters.

 

This prevents us from being able to add these fields to our Salesforce Connector jobs. 

4 replies

pgeorge
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 16, 2020

Hi @cmultanen 

We have increased the character limit for Dropdown items in Gainsight to 255 characters. It update would be available in the next release.

 

Thank you

Preethi

jean.nairon
Expert ⭐️
July 11, 2020

Thank you for this update! This is great.

Jean
sai_ram
Expert ⭐️⭐️
July 27, 2020

 

It would be nice if the character limit for picklist values was increased. We have run into cases where we want to sync over a SFDC picklist field but are unable to recreate the picklist values in Gainsight exactly because one or more of the values is SFDC is more than 50 characters.

 

This prevents us from being able to add these fields to our Salesforce Connector jobs. 

@cmultanen and @jean.nairon  This is fixed and pushed to release. Please let me know if you see any issues. Thanks for bringing this up here! 

Happy Posting!

jean.nairon
Expert ⭐️
July 27, 2020

Yes @sai_ram, this was implemented. We’re all set now.

Jean