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amandamartin
Contributor ⭐️⭐️
June 7, 2022

Integration with Segment

  • June 7, 2022
  • 2 replies
  • 10 views

It would be extremely valuable to have an official native integration with Segment as an object cloud source. That would allow us to pull member and member activity data into our own warehousing solutions. Given the limitations with the Insided Salesforce integration, this is a must-have for us to be able to properly report on community performance as it relates to the rest of our customer database. Without it, we can't join community member data with things like product adoption, marketing engagement, and retention.

2 replies

Aleksandra
Gainsight Product Manager
June 20, 2022

hi @amandamartin ,

Thank you for this idea. Let's have it open and see if this integration would be used by other communities.

 

Aleksandra
Aleksandra
Gainsight Product Manager
June 20, 2022
Updated idea statusNewOpen
Aleksandra