Skip to main content

Is there a way to search timeline for comment by a user

  • September 15, 2020
  • 6 replies
  • 122 views

Forum|alt.badge.img

Hello Gainsight Community,

I ran a search on the timeline to see if I could view all the the activities I was involved in, including comments. However, the search only resulted with the activities I created. Is there a way to see “all my activity” or is that an idea that has not been requested yet?

 

Thank you

Janis

6 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • September 18, 2020

Thanks for sharing this idea. We are currently just searching on Activity creator but we will consider this use-case as well based on the number of people asking for it.


gunjanm
Forum|alt.badge.img+13
  • Expert ⭐️
  • September 18, 2020

@JanisRoss415 are you an admin? You could pull a report but it wouldn’t be able to pull if your name was mentioned in the description (long text fields cannot be used in a filter)


jean.nairon
Forum|alt.badge.img+4
  • Expert ⭐️
  • September 18, 2020

I would suggest either using a report or rule to query the data that you are looking for. You can filter the Timeline comments and/or description field to look for information with your name. 


phani_kumar
Forum|alt.badge.img+3
  • Gainsight Employee ⭐️⭐️
  • September 21, 2020

Hi. I guess we can’t use the description or comments fields in rules or reports in Filters, as these may have the RichText Data Type.


gunjanm
Forum|alt.badge.img+13
  • Expert ⭐️
  • September 23, 2020

@phani_kumar that’s correct - @jean.nairon see below

Hi. I guess we can’t use the description or comments fields in rules or reports in Filters, as these may have the RichText Data Type.

@JanisRoss415 are you an admin? You could pull a report but it wouldn’t be able to pull if your name was mentioned in the description (long text fields cannot be used in a filter)

 


sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • September 28, 2020

@JanisRoss415 changing this to an idea for better tracking purpose!