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andreammelde
andreammelde
Helper ⭐️⭐️
June 8, 2021

JO: Add new participant at specific step

  • June 8, 2021
  • 2 replies
  • 30 views

When sending NPS survey programs, we sometime get requests from customers to have a survey send to someone else.

 

It would be great if adding new participants to be able to specify which step they should start at. In this example, we would not want the new participant to get a heads up email and instead just get the survey email.

    2 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    June 9, 2021

    @andreammelde thank you for sharing this request here, we do have plans for JO redesign and hope this request exists. I will get back to you on this. 

    C
    chethana
    Expert ⭐️
    June 15, 2021

    Hello @andreammelde 

    Thanks for bringing this up.We are working on simplifying JO experience, as part of that we will address this as well. I will keep you posted about the updates.

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