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Load to Survey feature in Rules

  • March 5, 2021
  • 1 reply
  • 23 views

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When there are multiple contacts with same email address, even though we've configured Contact ID as part of Resolution Key, Load to Survey ignores Contact ID and associates response with the first Person record it finds with that email address.

Can we make it associated with proper contact id or person id.

1 reply

sai_ram
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  • Expert ⭐️⭐️
  • March 8, 2021

@tejkumar Thank you for brining this up, I will cross checkthe feasibility and get back to you.