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Like I guess a lot of people out here, contact data quality is a constant fight. But we’re not helped by the fact that some of our customers have got dual email addresses, and they sometimes use one or the other to register to events or CS sessions. 

In Gainsight, we can store the email in the standard email field. But we’ve created a secondary email field on the person object to recognize users who have done certain things with their other email. 

To match data, it would be handy to be able to perform merges with OR conditions (and not just AND conditions like is the case right now):

  • Left Data Set Email Field = Right Data Set Email Field

OR

  • Left Data Set Email Field = Right Data Set Secondary Email Field

I know we can do a lot with data designer, this included, but I think being able to OR condition the merge task would bring value for data matching and keeping things simple. 

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