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We have recently active, most replies, and most views… but as a solid knowledge base of answered questions build, it’d be great to filter by “Most Helpful.”

Use cases: Q&A forums, building FAQ lists, another way to feature/highlight top content without using widgets, etc

How:

  • Use the Content Helpfulness score that’s available in control. The data is there.
  • No need to expose the score or the data itself in the UI, but just use it to order posts in the category by those with the highest helpfulness score. 
  • Build it as a filter option like the others in the forum (listed above)

 

 

Forgot to add: A benefit of this is that it motivates and incentivizes end users to use the content helpfulness voting. 

If you like this idea, consider voting for this as well. 

 

Hi @DannyPancratz, thanks for submitting your idea. We did not think to use content helpfulness to guide end-users on destination but sounds like an interesting idea!
 

I’ll put this idea to 'open' to collect more votes and feedback.

Updated idea statusNew→Open

As with my reply on the other idea, by Filter I mean sort option on category/group forums. 

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