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cameron_wright
cameron_wright
Gainsight Employee ⭐️⭐️
May 24, 2018

Multiple C360 layouts in Mobile

  • May 24, 2018
  • 1 reply
  • 24 views
I have a customer that would like to be able to use the mobile view for multiple layouts in C360, currently only in the main default layout this is possible. However I feel like for the customers that are using mobile this would be very beneficial to have this available for the other layouts also.

      1 reply

      R
      rakesh_lingala
      Helper ⭐️⭐️⭐️
      September 3, 2020

      Hello @cameron_wright !

      Happy to announce that your request has been considered partially and included as part of the v6.17 release (SFDC / NXT). With this release, the Gainsight Mobile app is now enhanced to search and access C360 and R360 pages. A new option called Search is available to search a Company or Relationship to access the respective C360 and R360 pages. 

      On the C/R360 page, you can see the following tabs:

      Details Tab: You can see the following sections in the Details tab, in the same order as configured in the Gainsight Web application:

      •     Summary
      •     Attributes
      •     Scorecards 2.0
      •     Company Intelligence (appears only in the C360 page and is not applicable to R360)
      •     Sponsor Tracking
      •     Relationships (appears only in the C360 page)
      •     Surveys 2.0

      Timeline Tab: C/R360 Timeline offers a complete view of all activities of a specific Company or Relationship. You can also create, edit, and delete the activities from the Timeline Tab, this functions the same way as that of the existing Global Timeline in mobile. A new Comments Tab is introduced to display all the comments related to that particular activity. The other activity details are shown in the Details Tab.

      This feature is implemented in both SFDC & NXT versions.

      Thanks for posting!

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