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Gainsight Employee ⭐️
June 9, 2020

Need few more fields to result of Relationship in Gainsight Sally Bot

  • June 9, 2020
  • 2 replies
  • 59 views

Team,

Currently, we were getting the few options like “Relationship <<relationship name>> of <<account/customer name>> & <<relationship name>> & <<account/customer name>>”, when you type Show me summary for <<Relationship» but they want to show some additional fields CSM Name or some other Custom fields from the Relationship Object because they have multiple relationships with Same Relationship Type & Same Account Name

 

    2 replies

    sai_ram
    Expert ⭐️⭐️
    June 23, 2020

    @SKondreddy Thanks for bringing this up! I have redirected this to our product team. 

    rahul_prayakarao
    Helper ⭐️⭐️
    July 14, 2020

    @SKondreddy thank you for pointing this out. We are planning to enhance our UX to address these issues. This is in our mid-term roadmap.