Contributor ⭐️⭐️⭐️⭐️

Option to hide/unhide Objective CTA Types in C360 standard Cockpit view

Forum|Forum|10 years ago
May 5, 2016
9 replies
118 views

Can a filter be added to the standard Cockpit view in the C360 to hide/unhide CTAs by type? Objective CTAs appear in this view and, in our use case, it would be nice to filter them out as they are not true Calls to Action for us.

azhar_uddin

Helper ⭐️⭐️

Hi,
Currently we do not have any ability to filter CTAs inside CS360 and I don't think there is any work around to this.

dstokowski

Gainsight Employee ⭐️⭐️

Sarah -
Do understand that point. We will look into it.

linda_lam

Contributor ⭐️⭐️

I second the request. Being able to filter out the Objectives from Success Plans in the C360 cockpit widget would be awesome. We're getting complaints from VPs and Sales Execs that it's too noisy and they just want to focus on the Opportunity and Risk CTAs. Thank you!

nitisha_rathi

Expert ⭐️⭐️

Hi,

This capability is available now. In Admin > Calls To Action, you can configure to show/ not show objectives in 360 cockpit.

Thanks,
Nitisha

sai_ram

Expert ⭐️⭐️

Hi Sarah,
Here is the documentation for above use-case, https://support.gainsight.com/Product_Documentation/CTAS_Tasks_and_Playbooks/Admin_Configuration/02_...
Thanks,
sairam

tessa_horn

Gainsight Employee ⭐️

Hi @nitisha_rathi does this also apply to the cockpit tab? In addition, can you point me in the right direction of a support article for this? The one listed below doesn't look like the instructions are clear on how to hide the objectives