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sven_gerhard
sven_gerhard
Contributor ⭐️
April 15, 2015

Paging+through+accounts+while+in+Customer+Success+360+section.+

  • April 15, 2015
  • 7 replies
  • 212 views
While I am in the Customer Success 360 view, it would be good to go to the next customer, like turning pages, flipping through them. It would be good to be able to move from account to account in the 360 view without having to enter the names one by one.

      7 replies

      emily_mcdaniel_629a86
      emily_mcdaniel_629a86
      Gainsight Employee ⭐️⭐️
      April 15, 2015
      Sven, thanks for the feedback! This would be a great navigational improvement. Were you thinking that from a customer list you would be able to scroll (back/forward/back to list) within the list you currently have pulled up? And if you do a search for a single customer there will be no list to scroll through? 
      sven_gerhard
      sven_gerhardAuthor
      Contributor ⭐️
      April 15, 2015
      Hi Emily,
      it is really around having a single customer "A" open and having the ability to move to Customer "B" with a button, like next page, or next customer. does that make sense?
      emily_mcdaniel_629a86
      emily_mcdaniel_629a86
      Gainsight Employee ⭐️⭐️
      April 15, 2015
      Hi Sven, that makes sense! I am just wondering how we would know what customer you would want to see next. My assumption is that it is the next customer in the list you were just viewing. But if you have something else in mind we are all ears! 
      sven_gerhard
      sven_gerhardAuthor
      Contributor ⭐️
      April 15, 2015
      Next customer on the list would be GREAT this is how I would want to see it today. Thank you Emily!!!
        emily_mcdaniel_629a86
        emily_mcdaniel_629a86
        Gainsight Employee ⭐️⭐️
        April 16, 2015
        Thanks for the details! As I mentioned earlier, I will make sure our product team has visibility into this so that we can get some feedback from them. 
        kathy_williams
        kathy_williams
        Contributor ⭐️
        September 23, 2015
        this is HUGE when needing to do mass updates or several updates to a specific customer list.  Incredible time saver.
        anne
        anne
        Contributor ⭐️⭐️⭐️
        November 3, 2015
        I agree that this would be great to have. One suggestion one of our CSMs had was to have a drop down list of the customers you are subscribed to, and select the customer from there instead of having to search for a customer.
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