When @mentioning a user in a topic in a privet or hidden group, I was expecting an error message like
This person has not yet joined the group and will not be notified
when I attempt to @mention user courtney_hauser in our community who haven't accepted my invite/ or the @mention dropdown to only offer me the courtneys who are a part of the group already (which is 0)?
| 
|
For Public groups it should be fine as it serves as a teaser for user to Join the Group
Or if it is possible to mention but the platform doesnt send the mention for the user?
Great question - our editor doesn’t check the user view permissions. Anyone can be @mentioned in a post and will receive a notification about it. When a user doesn’t have access to the content they will experience either a login wall (for content in hidden categories) or a request to join for private groups.
I am happy for this to be submitted at an idea
Hi
Thank you Marion.
Hi
… just adding to the above the variant for Categories
It’s a broader Access management messaging topic: Same for Private areas of the community, if within restricted-access categories an author @mentioning users who do not have access, they should be real-time notified.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
