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ashleyunity
ashleyunity
Contributor ⭐️⭐️⭐️
September 27, 2019

Profile Picture for NXT Users

We don't integrate with SFDC and would love to be able to upload a profile picture for Gainsight Users. Several members of our team have the same initials, so this is a major pain!

      13 replies

      kleasure
      kleasure
      Contributor ⭐️⭐️⭐️
      September 27, 2019
      Totally agree about the confusion with the same initials!

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      lila_meyer
      lila_meyer
      Gainsight Employee ⭐️⭐️⭐️
      September 30, 2019
      Makes sense! (Btw, your Community profile can support a picture of your choosing! ;)

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      Lila Krutel, Dir. Global Education Services
        chriscuss_unity
        chriscuss_unity
        Contributor ⭐️⭐️
        October 3, 2019
        Great idea. There must be a way for them to improve their UI to include this.

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          pgeorge
          Gainsight Employee ⭐️
          pgeorge
          Gainsight Employee ⭐️
          October 15, 2019
          Hi Ashley,

          Thank you for your feedback.

          We have profile pictures planned in our roadmap. Will update this thread with the release dates.

          Thank you

          Preethi

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            lila_meyer
            lila_meyer
            Gainsight Employee ⭐️⭐️⭐️
            June 30, 2020

            This is coming in our July 6.16 release! :raised_hands:

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            Lila Krutel, Dir. Global Education Services
            rakesh_lingala
            Helper ⭐️⭐️⭐️
            July 22, 2020

            Hello Everyone!

            Happy to announce that your request has been considered and included as part of the v6.16 release. With this release, Admins can now add profile pictures while adding users manually from the User Management page. Admins can also update or remove the existing picture of any user from this page.

            Please note, the photo is only visible in the user profile. Applications such as Timeline and Cockpit will support displaying the photo in a future release.

            This feature is implemented in both SFDC & NXT versions.

            Thanks for posting!

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              gunjanm
              gunjanm
              Expert ⭐️
              July 24, 2020

              @rakesh_lingala is there any update on this part of the release notes “Support of syncing profile pictures for Salesforce users to Gainsight users through Salesforce Connector is not available now but will be supported through future release.” ? SFDC Edition!

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              Gunjan
                Jef Vanlaer
                Jef Vanlaer
                Helper ⭐️⭐️⭐️
                July 24, 2020

                Shouldn't the profile picture also pop up in Cockpit? Otherwise, it's not really solving the "same initials" confusion...

                 

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                  kelly
                  kelly
                  Helper ⭐️⭐️⭐️
                  July 24, 2020

                  There have been many requests to be able to have profile pictures that can be used as tokens in email signatures - was that considered at all in the development of this feature?

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                    rakesh_lingala
                    Helper ⭐️⭐️⭐️
                    July 27, 2020

                    Shouldn't the profile picture also pop up in Cockpit? Otherwise, it's not really solving the "same initials" confusion...

                     

                    Hello Jef,

                    In this release, the photo is only visible in the user profile. Applications such as Timeline and Cockpit will support displaying the photo in a future release. Thanks!

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