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Profile Picture for NXT Users

  • September 27, 2019
  • 13 replies
  • 203 views
ashleyunity
We don't integrate with SFDC and would love to be able to upload a profile picture for Gainsight Users. Several members of our team have the same initials, so this is a major pain!

    jean.nairon
    sai_ram
    kleasure

    13 replies

    kleasure
    • kleasure
    • Contributor ⭐️⭐️⭐️
    • September 27, 2019
    Totally agree about the confusion with the same initials!

    lila_meyer
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    • lila_meyer
    • Gainsight Employee ⭐️⭐️⭐️
    • September 30, 2019
    Makes sense! (Btw, your Community profile can support a picture of your choosing! ;)

    Lila Krutel, Dir. Global Education Services
    sai_ram
    chriscuss_unity
    • chriscuss_unity
    • Contributor ⭐️⭐️
    • October 3, 2019
    Great idea. There must be a way for them to improve their UI to include this.

    sai_ram
    pgeorge
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    • pgeorge
    • Gainsight Employee ⭐️
    • October 15, 2019
    Hi Ashley,

    Thank you for your feedback.

    We have profile pictures planned in our roadmap. Will update this thread with the release dates.

    Thank you

    Preethi

    sai_ram
    lila_meyer
    Forum|alt.badge.img+5
    • lila_meyer
    • Gainsight Employee ⭐️⭐️⭐️
    • June 30, 2020

    This is coming in our July 6.16 release! :raised_hands:

    Lila Krutel, Dir. Global Education Services
    R
    Forum|alt.badge.img
    • rakesh_lingala
    • Helper ⭐️⭐️⭐️
    • July 22, 2020

    Hello Everyone!

    Happy to announce that your request has been considered and included as part of the v6.16 release. With this release, Admins can now add profile pictures while adding users manually from the User Management page. Admins can also update or remove the existing picture of any user from this page.

    Please note, the photo is only visible in the user profile. Applications such as Timeline and Cockpit will support displaying the photo in a future release.

    This feature is implemented in both SFDC & NXT versions.

    Thanks for posting!

    sai_ram
    K
    gunjanm
    Forum|alt.badge.img+13
    • gunjanm
    • Expert ⭐️
    • July 24, 2020

    @rakesh_lingala is there any update on this part of the release notes “Support of syncing profile pictures for Salesforce users to Gainsight users through Salesforce Connector is not available now but will be supported through future release.” ? SFDC Edition!

    Gunjan
    CurtisValentine
    Jef Vanlaer
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    • Jef Vanlaer
    • Helper ⭐️⭐️
    • July 24, 2020

    Shouldn't the profile picture also pop up in Cockpit? Otherwise, it's not really solving the "same initials" confusion...

     

    gunjanm
    CurtisValentine
    kelly
    Forum|alt.badge.img+3
    • kelly
    • Helper ⭐️⭐️⭐️
    • July 24, 2020

    There have been many requests to be able to have profile pictures that can be used as tokens in email signatures - was that considered at all in the development of this feature?

    jean.nairon
    gunjanm
    CurtisValentine
    R
    Forum|alt.badge.img
    • rakesh_lingala
    • Helper ⭐️⭐️⭐️
    • July 27, 2020

    Shouldn't the profile picture also pop up in Cockpit? Otherwise, it's not really solving the "same initials" confusion...

     

    Hello Jef,

    In this release, the photo is only visible in the user profile. Applications such as Timeline and Cockpit will support displaying the photo in a future release. Thanks!

    jean.nairon
    sai_ram
    Jef Vanlaer
    jean.nairon
    Forum|alt.badge.img+4
    • jean.nairon
    • Expert ⭐️
    • July 28, 2020

    There have been many requests to be able to have profile pictures that can be used as tokens in email signatures - was that considered at all in the development of this feature?

    @kelly That’s a great product idea!

    Jean
    CurtisValentine
    CurtisValentine
    Forum|alt.badge.img

    There are some great ideas here and I agree that it would be great to have profile pictures available in other features like email templates and the cockpit. I created two new ideas so that we can better track these. Please come vote for them. 

     

     

     

    sai_ram
    aditya_marla
    • aditya_marla
    • Helper ⭐️⭐️⭐️
    • September 17, 2020

    Hi All,

    We are working on improving the design/UX of Cockpit & we will be supporting profile pictures as a part of that. This should very likely be available within the next couple of months

    sai_ram
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