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hardik_mota
hardik_mota
Helper ⭐️
October 28, 2020

Re-ordering of Action Groups in rule engine

  • October 28, 2020
  • 4 replies
  • 76 views

Hi Team, 

One of my customer is build a rule with multiple tasks and they have linked each task with group of actions and each group has multiple actions in it. Currently we can re-order the actions in each group. 

Is there any way for me to re-order action groups in the rules engine? Basically they need the group shown at the bottom to run before the other actions that precede it. Currently, users don’t have any way to do it and they deleting the action and re-creating it again. 

Best,

Hardik

 

    4 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    October 29, 2020

    @hardik_mota Thanks for posting it here! Even I am interested to know if there is a workaround.

    @tulasi_andukuri , @veera and @swaroop_badam do you suggest any workaround or this should be a enhancement request? 

     

    rakesh
    Gainsight Employee ⭐️
    rakesh
    Lets put your data to work!
    October 30, 2020

    Hi @hardik_mota 

    Order of actions in Rules Engine does not guarantee sequence of execution. In fact one of the performance enhancements that we are thinking of is parallel execution of actions. I do not think this is aligned to the expectation here.

     

    Is it possible to add some details around What the rule is doing, what is the overall process and what is the exact need for re-ordering of actions?

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      December 11, 2020

      @hardik_mota could you please add more details here.

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      January 8, 2021

      @hardik_mota need your inputs here.

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