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Real Time Gainsight Notifications

  • September 27, 2019
  • 2 replies
  • 94 views

acote
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Our end-users would like to see more details as to why they're getting a real-time notification. They'll get emails but don't get the context around what actually happened (i.e. was a net new task assigned to you? closed out by another user?, etc.) Is there a way to make these more customizable? If not, is that a potential enhancement?

2 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • July 9, 2020

Customising the notifications template is not in short-medium roadmap. Does clicking on the link not solve their problem?


jean.nairon
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  • Expert ⭐️
  • July 9, 2020

It would be amazing if we could customize the email notification. That would be ideal but if there was a way to just see more of the details on the CTA in the email, that would be helpful as well.