Maybe this one is controversial, but this metric makes me crazy. If you have a couple topics that slide past and never get a response, then they ruin this metric.
I’d really like to know, of the questions that get a reply, how quickly are they replied to? It’d be nice to have the average response time filter out topics with no reply.
Thank you again for sharing this idea. We have made the decision to park it for now because it didn’t gather a too many votes.
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