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Remove unanswered posts from average response time metric

  • October 22, 2019
  • 2 replies
  • 3 views

Kgastaldo
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Maybe this one is controversial, but this metric makes me crazy. If you have a couple topics that slide past and never get a response, then they ruin this metric. 

I’d really like to know, of the questions that get a reply, how quickly are they replied to? It’d be nice to have the average response time filter out topics with no reply. 

2 replies

Cristina
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  • Helper ⭐️⭐️⭐️
  • May 3, 2022
Updated idea statusOpenClosed (Parked)

Cristina
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  • Helper ⭐️⭐️⭐️
  • May 3, 2022

Thank you again for sharing this idea. We have made the decision to park it for now because it didn’t gather a too many votes.