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Report on open ideas

  • April 15, 2021
  • 6 replies
  • 24 views

Hi there, As a product owner/community owner I would like to be able to report on the number of votes on open ideas (not just delivered ones) using the new product feedback analytics module (tied to new ideation module). This will help us better track engagement from customers on open ideas and prioritize. I understand the current module only provides analytics for ideas “delivered.”

 

6 replies

daniel.boon
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  • Helper ⭐️⭐️⭐️
  • April 21, 2021

Thanks for sharing this idea @GloriaQuintanilla! We show both votes delivered and votes added on the (beta) product feedback dashboard. Can you explain in more detail what you’d like to see?

 


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • April 21, 2021
Updated idea status NewOpen

  • Author
  • Contributor ⭐️⭐️
  • April 21, 2021

Hi @daniel.boon thanks for replying! Has this changed recently? I was told that the product feedback module only showed votes on ideas delivered, not open ideas. Does “delivered” in the dashboard means votes submitted/cast? Or does it mean votes on delivered ideas?


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • April 21, 2021

This hasn’t changed recently @GloriaQuintanilla → ‘delivered’ means votes on ideas with a status that means the idea was delivered. Votes added shows the number of votes added to ideas total, no matter what the status is

See this How To & guide for more information on this dashboard:


Please let me know if this is what you had in mind, or if you need a different insight/set of data :)


  • Author
  • Contributor ⭐️⭐️
  • April 28, 2021

Hi @daniel.boon thank you! Actually this is what I had in mind. Good to know the dashboard accounts for votes on open ideas as well. Thank you! You can close this particular idea ;)


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • April 28, 2021
Updated idea status OpenClosed