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andreammelde
Helper ⭐️⭐️
September 28, 2022

Required fields at creation and at "close"

  • September 28, 2022
  • 7 replies
  • 115 views

It would be great to require fields at creation. We have this issue with CTAs that you cannot require fields at creation, so we have a lot of Objectives that are missing some customized fields that we want filled in. If we were to switch to customer goals, I want to be able to identify fields required to create and fields required at “close”

    7 replies

    andreammelde
    Helper ⭐️⭐️
    September 28, 2022

    Issue with the current “requirement” - it is set at the object level. What if we add a field later and want it required but will not need backfilled for prior Goals? For example, I made and initial test. I am adding some additional custom fields that I know we would use and attempted to make it required. However bc the required is at the Object level, I cannot bc that initial test “does not have any data” for that field...

    Andrea Carroll
    andreammelde
    Helper ⭐️⭐️
    September 28, 2022

    Because these are goal, not all fields may be known at the time of “closing”. For example, if we have a start and end value. I would want to require “start value” when creating but not “end value”. However before setting a certain status I would want to require a “end value”.

     

    In general, these are the same limitations we have CTA/ Objective field requirements…. I would hope the new tool would address those

    Andrea Carroll
    bradley
    Expert ⭐️
    September 28, 2022

    Yes please! Huge pain as well that even with CTAs, the ‘required to close’ fields can still be omitted if you set the CTA status to ‘closed’ when you are creating the CTA.

    Anil Raj Pujari
    Helper ⭐️⭐️
    October 8, 2022

    There are three kinds of required fields 

    • required field at object level which must have values for all records 
    • required field for new records only. ie. value for field in mandatory only when a new record is created.
    • required field when record is updated to achieved

    Will add it to the roadmap.

    anirbandutta
    Expert ⭐️
    March 7, 2023
    No StatusAcknowledged
    It's an opportunity for engagement
    anirbandutta
    Expert ⭐️
    March 7, 2023

    Converted this Customer Goals Beta discussion into an Idea for Voting.

    It's an opportunity for engagement
    gunjanm
    Expert ⭐️
    August 24, 2023

    Yes please! Huge pain as well that even with CTAs, the ‘required to close’ fields can still be omitted if you set the CTA status to ‘closed’ when you are creating the CTA.

    DITTO!!

    Gunjan