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Retain the console view in Salesforce after clicking a link in a Gainsight System email

  • July 10, 2023
  • 0 replies
  • 9 views

karenadornetti
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Currently if you click on a link to a CTA from a system generated email the link opens a new browser window outside of the console view.  We are using the Console view in Salesforce and this disrupts our workflow and common behaviors.  We would like to be able to have the system generated links retain the console view preference.