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cnichols
cnichols
Helper ⭐️
December 9, 2020

Rich Text Format HTML Tags

  • December 9, 2020
  • 6 replies
  • 222 views

Hi All,

We have a few rules that we are using for statuses for renewals.

We are utilizing one of the fields to copy from a low volume object linked to the CTA to GS Opportunities so that we can drive all of our reporting out of GS opportunities. This works well however we are having HTML tags in the front and end of the Rich Text Field.

Is there any way to not have these HTML tags when running a rule against the data?

Thanks,

 

Cody 

6 replies

rakesh
Gainsight Employee ⭐️
rakesh
Lets put your data to work!
December 18, 2020

Hi @cnichols 

From Rules engine, we are working on an enhancement which will allow you to strip off any HTML tags (with limited parsing) when you fetch any HTML data. Can you confirm if this solves your question? 

cnichols
cnicholsAuthor
Helper ⭐️
December 18, 2020

Hi @rakesh

 

This definitely solves my problem - is there any timeframe that this will be available?

Thanks,

 

Cody 

rakesh
Gainsight Employee ⭐️
rakesh
Lets put your data to work!
December 18, 2020

We are targetting Jan release timeframe

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    December 18, 2020

    @cnichols changed this to idea for better tracking purpose. 

    cnichols
    cnicholsAuthor
    Helper ⭐️
    January 25, 2021

    Hi @rakesh  - I see this in the latest release  and am working to test now. 

     

     

    R
    rakesh_lingala
    Helper ⭐️⭐️⭐️
    February 2, 2021

    Hello Everyone!

    Happy to announce that your request has been considered and included as part of the v6.21 release (SFDC / NXT). Admins can select the Don’t include HTML tags option if they want to remove the HTML tags from Rules Engine. 

    This feature is implemented in both SFDC & NXT versions.

    Thanks for posting!

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