Role Based Product Areas

Gainsight Community should have role-based access control (RBAC) for product areas, allowing admins to manage who can view, post, and engage with specific content. This would let companies restrict discussions, ideas, and knowledge base articles based on user roles (e.g., CSMs, Admins, Customers, Partners). For example, beta testers could access a private forum, while general users only see public content.

This feature would improve governance, security, and user experience by ensuring the right people engage with the right topics.