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RTF in NXT to match character limit in SFDC

  • May 8, 2019
  • 2 replies
  • 39 views

chris_mudd
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With BCC to timeline we are worried that long email chains might cause an issue. Currently we are supporting a RTF field that allows for 15k character limit. We would like the ability for this to match the RTF character limit seen in SFDC, which is drastically higher.

2 replies

pgeorge
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  • Gainsight Employee ⭐️
  • May 29, 2019
Hi Chris Mudd

We will be increasing the limit for RTF fields for Low Volume Objects (Transaction Custom objects) from the next release. It will then support 150k characters.

High Volume Objects (Non transactional objects) will still support 15k characters.


CurtisValentine
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@chris_mudd @pgeorge, I’m pretty sure this was delivered. You can now store 150k characters in RTF fields on Low Volume objects.