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irit_eizips
irit_eizips
Helper ⭐️
March 27, 2015

Scorecard: Setting a default value for scores

  • March 27, 2015
  • 3 replies
  • 99 views
We currently have to use the business rules to setup a default metric for some of the automated scores in the customer scorecard. Ideally, we would designate the scores to have a certain value by default, unless the condition of the automated rule (or manual criteria) is met.

      3 replies

      andrea_gertz
      andrea_gertz
      Contributor ⭐️⭐️
      February 29, 2016
      This would be good.  In the mean time, I have a rule that runs after my customer upload but before all my others that sets a 'default' value for certain scores.  
      abhishek_sivaraman
      abhishek_sivaraman
      Helper ⭐️⭐️⭐️
      March 2, 2016
      Hi Irit and Andrea ,

      I believe that the issue being faced when it comes to setting default value for rules is that we do not have support pulling in accounts where no data exists .This has led to the need for a default value for a metric/measure. However, we already plan to work on this enhancement. Would this address your issue?

      Thanks
      Abhishek S
      sundar
      sundar
      Expert ⭐️
      May 28, 2016
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