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Hello, 

We would love the option to be able to view an email receipt sent through a journey orchestrator program. This can currently be done if you add yourself or an inbox in the BCC however it is not always needed. 

Use Case: 

  • Sending out notification emails that there is a price increase coming.
  • At the time the price increase happens procurement says they were never notified and deny paying the increased price unless you can send them a visual of the notification.
  • The snapshot details are not enough to prove what email was sent and a report can be fabricated.

Solution: 

  • In the snapshot mode of a JO Program, you can select a preview of the email that was sent that has the send date and time, recipient email and name and sender email and name.  

Thank you!

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