Skip to main content

Quick background: 

 

I love the way Insided embeds a topic link when you past the URL into a post on the community. However, when someone is logged-out / unregistered and/or does not have permissions to see that category, the embedded link shows only as the URL. Example from this Product Update blog:

How embedded topics render when there’s not permission to view the category

 
 

My idea is to not do that. I’d love to see the nice looking embed still work even when someone does not have a right to access that forum. Then, when they click to access it, let the permissions take over when redirecting to the topic URL. 

Justification:

  1. You can’t see anything in the embedded post with the title that you can’t see in the URL itself. 

    Embed shows just the topic title and the avatar of the user who posted it (or sometimes an icon of the content type, like for Product Updates)

    The raw URL gives you the same information, just with hyphens between the words in the title title 
     
  2. It looks bad and reflects poorly on the community team. 

Hi,

I would like to second this Idea. Just tested in the platform and it works as @DannyPancratz described.

Here is a screenshot from our community with the 3rd link pointing to a private category only for members. As you can see it is not formatted when seeing from an unregistered user.

 Cheers,

Alfons.

Hi @DannyPancratz, thank you for submitting this idea!

I agree, the user experience is nicer when you see the rich topic cards instead of the plain URLs. The reason why we do not show them right now for a user without access is that they would see properties like the author, ideation status, number of votes, etc. without having access to view it. But we’re open to challenge this behaviour 🙂

Do you see any concerns opening up this extra information to users without permission to the content itself?

Updated idea statusNew→Open

Thanks @janina.woita. I hadn’t considered the elements that might be exposed for ideas, tbh. I can see how idea status and votes would be a concern for some. 

For all other topic types (question, article, conversation, product update), I don’t see an issue and I’d rather have the better UI than protect the information. As I mentioned, the information exposed is mostly the title, which they can already see from the URL. And username and profiles, like for the author, are already publicly visible for public communities. 

The perfect solution would be to include Ideas in this as well, but to set the UI to hide at least the idea status and votes from unregistered users. It’d be cool if you could blur or obscure the idea title too or perhaps replace with “log-in to see this post.”

If that’s possible it might be simpler to just make the default UI for all private topics linked in a public post to show as as a generic embed of “log-in to see this post” rather than just the URL. However, my preference would be to do that just for Ideas. 

 

@DannyPancratz thank you for elaborating! 🙂

Terms & ConditionsCookie settingsAccessibility statement