Expert ⭐️

Slack Notification when a new CTA is assigned

Forum|Forum|6 years ago
September 9, 2019
4 replies
118 views

Can we have Sally in Slack post a notification to the Assignee of a CTA or CTA Task?

I think it would be and ideal method for communicating a newly assigned record since Email Notifications might not be enabled by the user and generally people check their Slack messages on a more frequent basis then their email.

shantan_reddy

Gainsight Employee ⭐️

Hi John,

This is something we have thought of. We do want to make all Gainsight notifications available in Slack. There are some technical limitations that are currently preventing us from implementing it for all our customers.

Hopefully, we will be picking this up in the next quarter.

Regards,

shantan