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Slack Notification when a new CTA is assigned

  • September 9, 2019
  • 4 replies
  • 90 views

john_apple
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Can we have Sally in Slack post a notification to the Assignee of a CTA or CTA Task?

I think it would be and ideal method for communicating a newly assigned record since Email Notifications might not be enabled by the user and generally people check their Slack messages on a more frequent basis then their email.

4 replies

shantan_reddy
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  • Gainsight Employee ⭐️
  • September 10, 2019
Hi John,

This is something we have thought of. We do want to make all Gainsight notifications available in Slack. There are some technical limitations that are currently preventing us from implementing it for all our customers.

Hopefully, we will be picking this up in the next quarter.

Regards,

shantan


john_apple
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  • Author
  • Expert ⭐️
  • September 10, 2019
Appreciate the attention on this @shantan_reddy


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  • Helper ⭐️
  • September 10, 2020

Hi @shantan_reddy will this be available soon?


shantan_reddy
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  • Gainsight Employee ⭐️
  • September 16, 2020

@rahul_prayakarao