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Spammer button in the user profile

  • June 3, 2021
  • 5 replies
  • 29 views

  • Contributor ⭐️⭐️

Hi!

 

Additional request, based on:

 

Need to add a Spammer button to the user profile (in the admin area). This button should also be available to the moderator group. When the button is clicked, the user was blocked and all of their messages are hidden. BUT the user must not be deleted.

 

Thanks.

5 replies

Blastoise186
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  • Helper ⭐️⭐️⭐️
  • June 15, 2021

Howdy @Danila !

I’m Blastoise186, one of the forum volunteers who helps out here. I don’t work for inSided so my comments aren’t “official” as such, but new ideas do get looked through by the team on a regular basis.

This idea sounds like something that already exists in a slightly different way. If a Moderator manually marks anything as Spam (or manually verifies auto-detected spam flagged by the platform), the item not only gets deleted but the spammer also gets automatically banned immediately. If you make a mistake and accidentally ban someone, it’s possible to undo this too. Simply Unban the user and restore the content from the Spam folder in Control and everything will be restored within a few seconds. There’s more details over at 

Is there anything in particular that the existing tools can’t do which you’re interested in with this idea? It’s generally best to flag the actual spam itself rather than simply ban the user - all correctly flagged Spam (and Ham) helps to train the spam filter to get more accurate, which may not be as effective if the tools used are too blunt.


  • Author
  • Contributor ⭐️⭐️
  • June 16, 2021

@Blastoise186 hello!

Ok. Thanks for info. Then my idea is not relevant!

:sunglasses:

 


  • July 17, 2021

@Danila I think that’s being addressed with this new idea that the design team is just now collecting feedback on. Go share your thoughts.

 


alex.timmermann
  • Gainsight Employee ⭐️
  • September 1, 2021

Thank you all for the great answers here! I’ll close this idea as we have this functionality (just in a different workflow), but feel free to leave a comment if you disagree!


alex.timmermann
  • Gainsight Employee ⭐️
  • September 1, 2021
Updated idea statusNewClosed