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Split reply into Topic + Award multi answer points

  • September 7, 2023
  • 2 replies
  • 17 views

juan.delrio
Forum|alt.badge.img+2

I have customer questions that 

  1. are multi part
  2. have many SME’s answering or enhancing the answer to a question.

If a customer asks a second question in the reply that requires a different marked answer, I would love to be able to split that off into it’s own post.    Turn an reply into a post.

 

If many SME’s answer a question, I can only mark one as the best answer, but I want to award the activity points to each person that responded too.  I think they qualify for the points ;)

 

 

2 replies

Manon
  • Helper ⭐️
  • October 18, 2023

Hi @juan.delrio ! I can definitely see the use case and this is a great idea, however it does not fall into our near plans for development. I will park it for now and we can reassess once we work on moderation improvements later next year. 


Manon
  • Helper ⭐️
  • October 18, 2023
NewClosed (Parked)