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sam_buddery
Gainsight Employee ⭐️⭐️
November 7, 2019

Success Snaphot export direct to PPT

  • November 7, 2019
  • 8 replies
  • 106 views

At the moment there is a .zip file that is sent, would be a better experience to just send the PPT file

    8 replies

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    November 18, 2019

    Switching to an Idea post.

    Lila Krutel, Dir. Global Education Services
    sai_ram
    Expert ⭐️⭐️
    March 18, 2020

    @sam_buddery Currently the download is in PPTX format only. Could you please check and confirm once. 

    sai_ram
    Expert ⭐️⭐️
    March 31, 2020

    @sam_buddery did you get a chance to view this post?

    sam_buddery
    Gainsight Employee ⭐️⭐️
    March 31, 2020

    @sai_ram I know the final destination is a PPT but the email includes a .ZIP. Is there a way that the email attachment could be the PPT?

    sai_ram
    Expert ⭐️⭐️
    April 7, 2020

    @sam_buddery It comes as a PPT only, I have tried it in my local machine. Could you post a screenshot, for better help?

    hardik_mota
    Helper ⭐️
    May 15, 2020

    Hi @sai_ram : 

    I’ve checked in my demo org and it appears that email which is received has a “download here” button and upon clicking on it , it downloads the zip file but not the “pdf” file directly. 

    Step 1:  https://share.getcloudapp.com/6qu51eYB 

    Step 2: https://share.getcloudapp.com/p9u7oGyk 

    Best,

    Hardik

    Hardik
    TMaier
    Helper ⭐️
    May 15, 2020

    I've gotten a request for this from internal stakeholders at my org - they would prefer not to have the extra layer of interaction required with the compressed PPT. It is an extra click.

    rahul_prayakarao
    Helper ⭐️⭐️
    May 19, 2020

    @sam_buddery @hardik_mota @TMaier  - You are correct about this - when you export a Success Snapshot it comes as a zip file. But this is expected functionality. 

     

    The major reason why we send it in a zip file is - if a user is embedding a report that has more than 100 rows, then it gets added as an excel file and the report will also be shared with you in the zipped folder.