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jagadeesh_kumar_paidimarri
jagadeesh_kumar_paidimarri
Helper ⭐️⭐️
March 18, 2021

Support dependent picklist on attribute section of 360 pages

  • March 18, 2021
  • 3 replies
  • 127 views

Hi team,

 

Currently dependent picklists are not honored in attributes section of C360/R360.

 

Request you to implement dependent picklist functionality for the same.

 

Regards,

Jagadeesh

3 replies

sai_ram
sai_ram
Expert ⭐️⭐️
March 18, 2021

@jagadeesh_kumar_paidimarri thank you sharing the request here. Hope this should already there on the road-map/product backlog. 

    gopal_rao_kallepu
    gopal_rao_kallepu
    Helper ⭐️⭐️⭐️
    March 19, 2021

    @jagadeesh_kumar_paidimarri Thanks for the post. Excited to let you know that we are working on this currently and will be shipping this soon.

    Gopal
      seth_schroeder
      seth_schroeder
      Gainsight Employee ⭐️⭐️
      June 23, 2021

      Hello Everyone!

      I’m happy to announce that your request has been implemented in both NXT and SFDC versions of Gainsight. 

      Gainsight now honors picklist field dependencies in C360 layouts. When CSMs select the value of a dependent field in the C360, the available options are based on the controller field’s selection. For more information on dependent picklist fields, refer to the Dropdown List and Multi Select Dropdown List (SFDC) article.

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