Hi team,
Currently dependent picklists are not honored in attributes section of C360/R360.
Request you to implement dependent picklist functionality for the same.
Regards,
Jagadeesh
Support dependent picklist on attribute section of 360 pages
+1
Gopal
+1Hello Everyone!
I’m happy to announce that your request has been implemented in both NXT and SFDC versions of Gainsight.
Gainsight now honors picklist field dependencies in C360 layouts. When CSMs select the value of a dependent field in the C360, the available options are based on the controller field’s selection. For more information on dependent picklist fields, refer to the Dropdown List and Multi Select Dropdown List (SFDC) article.
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