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Support for GS Assist Outlook Add-In for Outlook 2002 Desktop Version

  • December 3, 2020
  • 4 replies
  • 49 views

kevin_ly
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Posting on behalf of a customer:

 

There looks to be a UI issue with the outlook add-in for Outlook 2002 Desktop, despite things being up to date regarding OS, Outlook, and plugin. Given in docs its mentioned we support 2013 version and up. This post is made to help get support for Outlook 2002 Desktop to fix this.

 

4 replies

  • Helper ⭐️⭐️⭐️
  • December 10, 2020

Hello @kevin_ly 

We have released recent update can you try and confirm if you are still seeing the issue.


sai_ram
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  • Expert ⭐️⭐️
  • December 17, 2020

@kevin_ly did you get a chance to view the comments here? Is the issue solved?


  • Helper ⭐️⭐️⭐️
  • January 12, 2021

Hello @kevin_ly 

This is limitation form Microsoft side, they support add-in with a minimum version.


sai_ram
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  • Expert ⭐️⭐️
  • January 21, 2021

@kevin_ly hope you have seen the comments here.