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Gainsight Employee ⭐️
tejkumar
Gainsight Employee ⭐️
November 10, 2020

Throw an error when there is an extra space in the CSV file data-JO Programs

  • November 10, 2020
  • 3 replies
  • 127 views

When ever customer uploads the CSV file as the exclusion list in the JO program and if they have any spaces in the data then system is not throwing any error message at the time of uploading the file and hence customers are thinking that the file is fine and running the program. If there is any way to get a message stating that the data has some spaces in it while loading the CSV file would be very helpful for the customers.

      3 replies

      aschreiner
      aschreiner
      Contributor ⭐️⭐️⭐️
      November 10, 2020

      Thanks for creating this @tejkumar

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      November 20, 2020

      @tejkumar Thanks for sharing. We will explore the possibilities but I agree that the usability can be improved here.

        R
        rgandler
        Contributor ⭐️
        September 23, 2022

        I’ve also run into this issue -- it would be very helpful to get an error message instead of just a silent failure. I had this issue with an exclusion list I uploaded and everything looked like it went through, it was only because I double checked the program that I realized that the exclusion list had not actually been applied.

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