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Gainsight Employee ⭐️
February 26, 2021

Total Usage Data time to show in Minutes/Hours rather than in Number field value (K)

  • February 26, 2021
  • 1 reply
  • 42 views

Hello Team,

We’ve recently seen a behavior in Usage Data total time is showning in ‘K’ values, rather in Minutes/Hours. Currently it seems like a limitation.

 

Below is the brief observation:

The issue here is in GA(Google Analytics) data might in time format like minutes or seconds but when we ingest data in AE, it is coming as a number field.
 So that's why in charts it is being shown as Number ( like Sum (Avg Session Duration) = 10k or so).
The data itself is coming from GA as a number so it's not possible for now since we don't have any capability in charts to convert the number field to a different data type for representation.like here 10k --> 10k/3600 will give hours etc.
 

Could you please check on this request, if we could implement this in the future!

1 reply

sai_ram
Expert ⭐️⭐️
February 26, 2021

@MIlan Thanks for sharing your request here. I will discuss with the product team about the capabilities and get back to you.