Hi is there a way to track engagement (posts, replies, likes) amongst externals only? It's the engagement growth amongst our customers and partners we're the most interested in tracking, not amongst internal employees:)
Hey
Other workarounds I can think of:
- In addition, you can filter the other dashboards by custom user role (it’s only possible to ‘include’ certain user roles at the moment, so you need to have a role like ‘customer’ that’s applied to any customer user).
- You could also report on this via our Salesforce export integration (if you have the resources to create reports in Salesforce).
Hi
Hopefully it will be by role, it would be a shame to limit this feature!
Hi
Reply
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