Hi
Our company is constantly updating the numerous CSMs portfolios for our accounts. Currently to solve this issue I have to build out a rule branch for each CSM that looks at the current owner and then updates it to an identified individual, instead of just populating the CSM GSID token in the Owner field.
To make this process easier, I would like to see the ability to map lookup user fields (In my case CSM) to the Owner field in the Horizon Rule - Success Plan Update.
I also have a customer looking to take advantage of the same enhancement described to Horizon Rules for the same use case. Commenting to follow this thread and express interest in the Idea.
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