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[Usability]Integration of Outlook into Gainsight. Outlook the standard tool used by Cisco.

  • March 13, 2018
  • 2 replies
  • 60 views

sai_ram
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Integration of Outlook into Gainsight. Outlook the standard tool used by Cisco. Having the ability to leverage all of the functionality Gainsight has built around email, through Outlook would be a huge win, increase in adoption and increase in user experience.

2 replies

minh_phan
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  • Gainsight Employee ⭐️⭐️
  • May 1, 2018
Cisco will come back to us on Email/Outlook integration use cases to prioritize.

  • Helper ⭐️⭐️⭐️
  • October 28, 2020

@sai_ram  @minh_phan  we have built outlook add-in. Details can be found at SFDC and NXT .