Gainsight Employee ⭐️

Using Currency ISO Code in Rules Engine.

Forum|Forum|6 years ago
June 10, 2020
5 replies
145 views

If Currecy ISO code is pulled in to a bionice rule, we are not allowing customer to use this in a merge. The field is not present, and after this we go to global currency. We would like to see the option to be able to pull this field into the merge of the rule. This seems to become an issue when we are trying to use this in the action. We would like to see the same ability that can be used in a single fetch, which will allow you to use the Currency ISO Code.

rakesh

Lets put your data to work!

Hi @chris_mudd,

Thanks for posting this! Can you please share what were you hoping to accomplish with this and how is the inability hindering you from accomplishing it?

chris_muddAuthor

Gainsight Employee ⭐️

Yea so the customer is trying to do an expansion CTA, but due to the fact of not being able to pull this into the merge, it does not allow them to use the ISO code in the action of the rule.

GarethR

Contributor ⭐️⭐️⭐️

Hi @rakesh, I was speaking to Chris about this and asked him to raise this one. If you want more detail on our use case feel free to reach out.