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Using Currency ISO Code in Rules Engine.

  • June 10, 2020
  • 5 replies
  • 124 views

chris_mudd
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If Currecy ISO code is pulled in to a bionice rule, we are not allowing customer to use this in a merge.  The field is not present, and after this we go to global currency.  We would like to see the option to be able to pull this field into the merge of the rule.  This seems to become an issue when we are trying to use this in the action.  We would like to see the same ability that can be used in a single fetch, which will allow you to use the Currency ISO Code.  

5 replies

rakesh
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  • Lets put your data to work!
  • June 10, 2020

Hi @chris_mudd,

Thanks for posting this! Can you please share what were you hoping to accomplish with this and how is the inability hindering you from accomplishing it?


chris_mudd
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  • Author
  • Gainsight Employee ⭐️
  • June 10, 2020

Yea so the customer is trying to do an expansion CTA, but due to the fact of not being able to pull this into the merge, it does not allow them to use the ISO code in the action of the rule. 


GarethR
  • Contributor ⭐️⭐️⭐️
  • June 11, 2020

Hi @rakesh, I was speaking to Chris about this and asked him to raise this one. If you want more detail on our use case feel free to reach out.


sai_ram
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  • Expert ⭐️⭐️
  • June 25, 2020

 @GarethR Thanks for bringing this up here! I hope our product team reached you for more details. 

 

 


sai_ram
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  • Expert ⭐️⭐️
  • December 21, 2020

@GarethR Did our product team reach you?