I want to send a product specific survey but use one email template with different versions and one JO program. Has anyone tried this? It seems like I can only have one survey per a Journey. Just wondering if there is a way to do this.
Variable Surveys in JO
+1
+5You can only specify one survey per Program. Your email template could have different variants with different copy but the survey would have to be the same. In the survey, you could set the question logic to branch to provide different questions depending on what participants answer.
Giving the flexibility to choose multiple surveys in in our medium-long term roadmap
+1I want to send a product specific survey but use one email template with different versions and one JO program. Has anyone tried this? It seems like I can only have one survey per a Journey. Just wondering if there is a way to do this.
+1I would really really love to see this - we have a use case where we would want to display certain questions for certain types of users instead of creating 2 different journeys.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.