When building a dashboard and "drilling" into the data it would be nice to hyperlink to a case in SF
+1I have built a dashboard with reports and it would be nice to have certain things hyperlinked just like you can when you click on the "eye" to view a case in the c360 under a report.
To add to this, it would be nice if any ID field displayed in a drill down was fashioned into a link to that record in Salesforce.
Hi Andrew,
Can you please provide me some pointed to the use case you're referring to here?
Thanks!
Can you please provide me some pointed to the use case you're referring to here?
Thanks!
+1Is this what you are looking for? Sorry was not sure what you are asking.
Thanks for clarifying, Andrew! I'll add your suggestion to our roadmap. Actual timing is TBD.
+5I previously submitted this request as well: https://community.gainsight.com/gainsight/topics/hyperlink-to-specific-sfdc-objects-i-e-account-numb...
We have implemented the workaround suggested there, however it is not ideal and hope that this will become an inherent function within GS.
We have implemented the workaround suggested there, however it is not ideal and hope that this will become an inherent function within GS.
Jeff Kirkpatrick
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