Contributor ⭐️⭐️⭐️

When building a rule with actiCall to Action, provide option to give CTA a name.

Forum|Forum|11 years ago
June 15, 2015
6 replies
108 views

Currently the CTA has the same name as the rule. This is limiting, especially when I have multiple actions on a single rule. I want to provide a more descriptive rule title than I would use for a CTA name. For example, I'm using a naming convention like "Adoption Step 3: Calculate Users and Trigger CTA." If that rule contains a CTA, I don't want to have to rename my rule.

sidhu

Gainsight Employee ⭐️

This is something that we are already thinking about and planning to add to our product. If there are more votes for this, then we will deliver sooner.

julia_guyadeenAuthor

Contributor ⭐️⭐️⭐️

Another use case is when a single rule has two separate CTA actions – there's no way to name them differently.

kristin_f3c469

Contributor ⭐️⭐️⭐️⭐️⭐️

Totally agree. The Rule Name needs to be descriptive for us as admins. The audience for the CTA name is the CSM so there needs to be the ability to provide a CTA Name.