When can we expect Gainsight support within EMEA timezones? :-)
My interaction with support & everyone else on the Gainsight team has been nothing short of fabulous! Only issue is waiting for y'all to wake up. Any thoughts of expanding support globally? Cheers!
You are right, this would be so helpful for me too!
+2Nicole/Cristina, Thanks for the comments! As our customer base expands globally, we are looking into options to provide support for EMEA timezones. We don't have a plan in place but we are open to the idea. Right now we are offering round the clock coverage to customers who have bought a Premier Package.
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