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nicole_mendonca_6a33dc
nicole_mendonca_6a33dc
Contributor ⭐️⭐️
March 30, 2016

When can we expect Gainsight support within EMEA timezones? :-)

  • March 30, 2016
  • 2 replies
  • 60 views
My interaction with support & everyone else on the Gainsight team has been nothing short of fabulous! Only issue is waiting for y'all to wake up. Any thoughts of expanding support globally? Cheers! 

      2 replies

      cristina_postolache
      cristina_postolache
      Contributor ⭐️⭐️⭐️⭐️
      March 30, 2016
      You are right, this would be so helpful for me too!
      emily_mcdaniel_629a86
      emily_mcdaniel_629a86
      Gainsight Employee ⭐️⭐️
      April 4, 2016
      Nicole/Cristina, Thanks for the comments! As our customer base expands globally, we are looking into options to provide support for EMEA timezones. We don't have a plan in place but we are open to the idea. Right now we are offering round the clock coverage to customers who have bought a Premier Package. 
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