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niki_olmstead
niki_olmstead
Contributor ⭐️⭐️⭐️
August 28, 2019

Widget Secondary Values

  • August 28, 2019
  • 9 replies
  • 114 views
It would be great if we were able to add secondary, or sub-values to the widgets in order to provide more detail/context. For instance, providing overall revenue, and the volume of customers that accounts for.



      9 replies

      darkknight
      darkknight
      Expert ⭐️
      August 28, 2019
      Love this idea!

      Jeff Kirkpatrick
      keith_mattes
      keith_mattes
      Helper ⭐️⭐️
      August 28, 2019
      This would also decrease the overall number of widgets too since we have to break out many to provide this detail! My vote +1!

      Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
        sai_ram
        sai_ram
        Expert ⭐️⭐️
        September 10, 2019
        @niki_olmstead Thanks for bringing this up, valid idea!

        Do you have any other use-cases where you need the secondary values?

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        September 10, 2019
        @darkknight

        Do you have any other use-cases where you need the secondary values?

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        September 10, 2019
        @keith_mattes agree with you!

          niki_olmstead
          niki_olmsteadAuthor
          Contributor ⭐️⭐️⭐️
          April 6, 2020

          Sorry, @sai_ram. I’ve been negligent with my community participation for a while. 

          When it comes to widgets, we almost always would like a secondary value displayed in order to provide more context. The volume of customers example above would apply to most metrics we report on like adoption percentages, revenue volume, open success plans, segments, stages… the list goes on.

          Another, more complex use case would be in demonstrating quick directionality. For example, if using the $1.2M mock-up previously used, then a valuable secondary data point would be whether that was up or down from a date range, i.e. YoY. 

           

          Measure what matters. Improve what moves.
            sai_ram
            sai_ram
            Expert ⭐️⭐️
            April 7, 2020

            @niki_olmstead Thanks for the reply, will into this anddo the needful. 

            rakesh
            Gainsight Employee ⭐️
            rakesh
            Lets put your data to work!
            April 7, 2020

            This is indeed a great idea, thanks for the inputs. As a part of our reporting redesign initiative, we are providing more flexibility to widget report along with the ability to input a goal (optionally). Here is an early look into the same:

             

             

              A
              a_heller
              Contributor ⭐️⭐️⭐️
              June 30, 2020

              This would be great! It would also be extremely beneficial to display non-rounded numbers as widgets to get a better understanding of larger numbers like total ARR. 

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