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SKILLJAR: Custom Code Skilljar

  • November 11, 2025
  • 2 replies
  • 48 views

efoley
  • Contributor ⭐️⭐️

Skilljar Community,

For people using custom code snippets that don’t fall into the “Skilljar-supported” category, have you experienced any significant challenges that have caused issues with your site’s usability? Trying to understand the real-world impact of using custom code that is not “supported” by Skilljar.

Thanks in advance for your input!

Best answer by sam.walker

Hello ​@efoley. We use a mix of supported and non-supported custom code. Some was written by internal developers on our website/marketing team, and some was written by my team, Customer Education.

The result is a functional but kind of messy set of custom code. Editing it can be a bit of a pain because it’s maintained by several people, many of whom lack web development experience. However, we have not yet encountered any significant issues that have impacted the site’s usability.

I recommend backing up your snippets to GitHub for tracking changes and keeping a copy outside of Skilljar, as it does not have backup and restore functionality.

Having a copy also makes it a bit easier to test your changes on a sandbox or staging domain. Unfortunately, Skilljar also lacks a straightforward system for testing these theming changes in a proper staging environment. However, you can simulate one by using a separate theme and domain for testing.

Happy to answer any other questions you might have on the topic.

2 replies

sam.walker
  • Helper ⭐️
  • Answer
  • November 12, 2025

Hello ​@efoley. We use a mix of supported and non-supported custom code. Some was written by internal developers on our website/marketing team, and some was written by my team, Customer Education.

The result is a functional but kind of messy set of custom code. Editing it can be a bit of a pain because it’s maintained by several people, many of whom lack web development experience. However, we have not yet encountered any significant issues that have impacted the site’s usability.

I recommend backing up your snippets to GitHub for tracking changes and keeping a copy outside of Skilljar, as it does not have backup and restore functionality.

Having a copy also makes it a bit easier to test your changes on a sandbox or staging domain. Unfortunately, Skilljar also lacks a straightforward system for testing these theming changes in a proper staging environment. However, you can simulate one by using a separate theme and domain for testing.

Happy to answer any other questions you might have on the topic.


efoley
  • Author
  • Contributor ⭐️⭐️
  • November 13, 2025

@sam.walker Super helpful insight!!! thank you so much for the recommendations on backup too. Great information on this, much appreciated!