Hi everyone!
Weโre excited to share some great news specifically for our customers in our Scaled Customer Success model (those working with us via customersuccess@skilljar.com): you now have access to Customer Success Office Hours,ย four times a week!
These Office Hours are a fantastic opportunity to:
- Connect with a Skilljar Customer Success Manager live
ย - Ask questions about best practices, strategy, or specific use cases
ย - Collaborate with other Skilljar users to hear how they're approaching similar challenges
ย - Get quick, actionable guidance without needing to schedule a 1:1
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๐๏ธ Office Hours Details:
- Frequency: 4 times per week
ย - Schedule: Tuesdays and Thursdays, 11am and 3pm ET
ย - Format: Open Q&A with a Skilljar CSM and other Skilljar customers
ย - Who should attend: Any customer currently working with customersuccess@skilljar.com to make the most of your Skilljar experience
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๐ฉ To join Office Hours, reach out to customersuccess@skilljar.com for the registration link.
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Have a Skilljar Customer Success Manager?
If youโre working directly with a designated CSM, please continue reaching out to them for any questions or support. These Office Hours are currently designed specifically for our Scaled segment working with customersuccess@skilljar.com.ย
We look forward to seeing you in an upcoming session!
- The Skilljar Customer Success Team
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