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Sumalatha
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Oct 30, 2026 2:54 PM UTC
News

Skilljar Newsletter October 2026

Skilljar October 2026

 

This month, the Skilljar MCP is generally available, so you can run your Academy from your AI assistant, and AI Tutor is now included on every package. You’ll also find a quick tip for starting with MCP with ready-made prompts, plus a new Gainsight University course and Office Hours to help you put it all to work.

Let’s dive in! 😄

 

Run Skilljar Conversationally with MCP, Now Generally Available

You can now manage your Academy from your AI assistant, and it’s included in your plan at no extra cost. Sign in with OAuth (no API keys needed), then ask it to build courses, publish them, and pull reports. Since beta, the Skilljar MCP has grown from about 18 tools to more than 70.

Learn more

 

Provide Personalized Guidance with AI Tutor

AI Tutor is now available on every Skilljar package at no extra cost. It now reads the captions on your Wistia videos, so learners can ask about what was said in a video. It also knows where each learner is in a learning path, so they can ask “How far am I?” or “What’s next?” and get an answer based on their real progress.

Learn more

 

 

Start with a ready-made prompt

You don’t need to write MCP prompts from scratch. The MCP Prompt Library has ready-to-use prompts for the Skilljar MCP, now including prompts to help you get started with the Skilljar for Agentforce integration. Pick one that matches a task you do every week, run it as-is, then tweak it for your Academy.

Explore the MCP Prompt Library

 


Give Student Managers Visibility into Learner Progress

With around 2,500 customer groups, one member asked how to give Student Managers visibility into learner progress without handing over enrollment access. A community contributor shared their approach: route all requests through Customer Support, start each manager with a blank group they populate themselves, and offer a scheduled report on that group. This keeps internal analytics clean, scales easily, and makes utilization simple to track. How does your team handle manager visibility? 

Join the Discussion

 

 

Two New Skilljar Courses: AI Tutor and Analytics

Want to give your learners an AI assistant? Turn On AI Tutor for Your Academy is a ~5-minute guide for Program Owners and admins that covers enabling AI Tutor, setting up your model provider and branding, and what to expect once it’s live. To get more from your training data, Skilljar Analytics and Reports is a ~5-minute video on what each report is for and how to filter and export your data.“If you’re new to AI tools, the AI Learning Hub has free courses for every product, including the Skilljar MCP.”

Turn On AI Tutor | Tour Your Analytics

 

Upcoming Webinar: The Year-End Academy Reset: Audit, Simplify, & Redesign with AI

Redesigning your academy doesn’t take HTML, CSS or JavaScript. Join Cutler Bleecker, Senior Instructional Designer at Gainsight, for a behind-the-scenes look at how he used Claude Code to redesign Gainsight University, from auditing a sprawling catalog to building and checking the new experience in Skilljar. You’ll learn how to start with the learner journey, give AI the right platform context, and build reusable page templates.

Register now

 

Skilljar Office Hours — Now 4x a Week

Tuesdays and Thursdays, 11am and 3pm ET

Great news for Scaled Customer Success customers you now have access to live Office Hours four times a week.

What's included:

  • Live access to a Skilljar Customer Success Manager
  • Ask questions on best practices, strategy, or specific use cases
  • Connect with other Skilljar users tackling similar challenges
  • Get quick, actionable guidance no 1:1 scheduling needed

Register for Office Hours