Hey folks, I guess I’ll kick it off.

It's nice to have a place in the Gainsight Community. I’ve been a Gainsight Customer Education/Skilljar user and have managed the FME Academy for about two years. We deliver on-demand and live online training and a product certification program. 

I look forward to using the Gainsight Community to share ideas for improving the Customer Education platform. I am happy to connect with anyone looking to learn more about managing an academy.

I’m also seeking reviews of AI tools for creating and updating written Customer Education content; if you’ve had any good experiences there, please let me know. So far, our experiments with ChatGPT (including Custom GPTs) have resulted in subpar quality, except for using it for quiz question generation.

Hi there! My name is Amy and I’m a Customer Education Specialist here at Handshake. I own all content and strategy for our Handshake Employer Academy (one of our two academies we host on Skilljar). We are also Gainsight customers and I used the tool extensively when I was in a CSM role. 

Looking forward to connecting with folks!

Amy

​@sam.walker Thank you for being the first brave soul to post, and welcome! As far as tools for creating and updating Customer Education content, these are the ones we hear most about from our customers: Parta.io and LearnExperts (course authoring), Clueso.io and Videate (product videos), Synthesia (avatars), Napkin (customizable infographics). Hope that gets you started! 

​@ahendrickson welcome! We love a double Gainsight customer!

Hey all! My name is Keoni and I’m a Customer Education Manager at AlphaSense. I own all content for our LMS Alphademics and im so excited to test out Skilljar. We are currently on Northpass so excited to get updates on potential migration

Hope to connect with you all