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Frank
Product Guru
July 30, 2019

How to embed media (+ supported media types)

  • July 30, 2019
  • 88 replies
  • 4860 views

Embed Media lets you embed resources hosted on other platforms (videos, audio, images, prototypes, forms, and more) directly inside your content.

Add media to your content

  1. Copy the shareable link or embed code from the source you want to embed
  2. Click the Embed Media icon in the editor
  3. Paste the link or embed code
  4. Click Insert

For most supported platforms a plain public URL is enough. You do not always need the platform's full embed snippet.

Supported platforms

You can embed content from the following platforms:

Video and screen recording

  • YouTube
  • Vimeo
  • Dailymotion
  • Brightcove
  • Vidyard
  • Wistia
  • Loom
  • VideoAsk
  • Tella
  • Parmonic
  • Blue Billywig
  • PingVP

Audio

  • Spotify
  • SoundCloud
  • Deezer

Design, prototypes, and interactive demos

  • Figma
  • Canva
  • CodePen
  • JSFiddle
  • Arcade
  • Storylane
  • iorad
  • Parta

Forms and surveys

  • Typeform
  • Tally

Images and GIFs

  • Giphy
  • Tenor

Social

  • X (formerly Twitter)

Documents

  • Scribd
  • WordPress.tv

Notes

  • If a platform is not in this list, its content cannot be embedded, even if that platform supports embedding elsewhere.
  • If an embed does not render, confirm the source content is public and that you are using a direct link to the item (not a search or profile page).

88 replies

revote
VIP ⭐️⭐️⭐️⭐️⭐️
December 30, 2021

How is this embedding done?  https://community.typeform.com/suggestions-feedback-34/join-typeform-s-feature-testing-community-150

 

We would like to do same, we are using different third party survey tool and we want to embed it to the community. It can be embedded with iframe but when I add Code and Language is HTML and I add the iframe code there the survey isn´t displayed. It just displays the iframe code in the message editor. Same thing when I send the post, code can be still seen.

What I am doing wrong?

Yoeri
Gainsight Employee ⭐️⭐️⭐️
December 30, 2021

Typeform embedded a Typeform survey with the steps explained above. Which third-party tool survey did you try to embed within the topic, is it listed in the supported media list above?

Group Product Manager, Customer Communities
revote
VIP ⭐️⭐️⭐️⭐️⭐️
December 30, 2021

Typeform embedded a Typeform survey with the steps explained above. Which third-party tool survey did you try to embed within the topic, is it listed in the supported media list above?

Yeah I have founded another topic where supported tools are listed and this isnt there → https://webropol.com/

Yoeri
Gainsight Employee ⭐️⭐️⭐️
December 30, 2021

Those surveys are not supported and can’t be embedded inside topics. You can embed it in a HTML widget on the homepage or within the sidebar. 

Group Product Manager, Customer Communities
revote
VIP ⭐️⭐️⭐️⭐️⭐️
December 30, 2021

Those surveys are not supported and can’t be embedded inside topics. You can embed it in a HTML widget on the homepage or within the sidebar. 

We have to be able to embed surveys to the topics, homepage/sidebar isn´t option for us. I think if Typeform is supported there should be option to do this with other tools as well.

ryanne.perry
Helper ⭐️
April 13, 2022

Hi there - looking for an update on uploading & embedding .mov files. I noticed this original post was 2 years old so just trying to understand what’s possible.

A large portion of our customer files are created in our personal digital asset management portals which create .mov files.

If .mov files are not supported, is there a common workaround?

Please advise!

🌻 Ryanne
Yoeri
Gainsight Employee ⭐️⭐️⭐️
April 14, 2022

Hi Ryanne,

Here are some suggestions for workarounds:

  • Upload the video to a supported platform (loom, wistia, youtube) and embed it in a post
  • Add the .mov into a Zip file (.zip) and attach the .zip to a post
Group Product Manager, Customer Communities
revote
VIP ⭐️⭐️⭐️⭐️⭐️
June 17, 2022

Note: When embedding media use the direct browser URL (e.g. https://www.youtube.com/watch?v=Oxv6IRcuNaI) and not the embedded URL (https://www.youtube.com/embed/Oxv6IRcuNaI - mind the /embed/)

I tried to embed YT video, just like URL above:

 
Here that URL adds embedded video and in our community it adds only link to the video? 

Yoeri
Gainsight Employee ⭐️⭐️⭐️
June 20, 2022

Hi Terore,

have you accepted the full set of cookies on your community? If you haven’t accepted the full set of cookies we’re not allowed to show embedded media and we’ll only show a URL. I can see the video embedded in the post above :)

Group Product Manager, Customer Communities
revote
VIP ⭐️⭐️⭐️⭐️⭐️
June 21, 2022

Hi Terore,

have you accepted the full set of cookies on your community? If you haven’t accepted the full set of cookies we’re not allowed to show embedded media and we’ll only show a URL. I can see the video embedded in the post above :)

Good tip, for some reason I had blocked cookies and after I enabled then automatic embedding started to work. Thanks a lot.

Btw, when cookies were blocked, when I tried “Embed media” feature I got error message “Media is not supported” or “URL is not supported” (etc, I dont remember exactly). This error message is confusing, you have right media and everything is ok but cookies are disabled. Is there anything you can do for this, the give error message what gives better info for the user?