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Frank
Frank
Product Guru
July 30, 2019

How to embed media (+ supported media types)

  • July 30, 2019
  • 88 replies
  • 4860 views

Embed Media lets you embed resources hosted on other platforms (videos, audio, images, prototypes, forms, and more) directly inside your content.

Add media to your content

  1. Copy the shareable link or embed code from the source you want to embed
  2. Click the Embed Media icon in the editor
  3. Paste the link or embed code
  4. Click Insert

For most supported platforms a plain public URL is enough. You do not always need the platform's full embed snippet.

Supported platforms

You can embed content from the following platforms:

Video and screen recording

  • YouTube
  • Vimeo
  • Dailymotion
  • Brightcove
  • Vidyard
  • Wistia
  • Loom
  • VideoAsk
  • Tella
  • Parmonic
  • Blue Billywig
  • PingVP

Audio

  • Spotify
  • SoundCloud
  • Deezer

Design, prototypes, and interactive demos

  • Figma
  • Canva
  • CodePen
  • JSFiddle
  • Arcade
  • Storylane
  • iorad
  • Parta

Forms and surveys

  • Typeform
  • Tally

Images and GIFs

  • Giphy
  • Tenor

Social

  • X (formerly Twitter)

Documents

  • Scribd
  • WordPress.tv

Notes

  • If a platform is not in this list, its content cannot be embedded, even if that platform supports embedding elsewhere.
  • If an embed does not render, confirm the source content is public and that you are using a direct link to the item (not a search or profile page).

    88 replies

    Show previous replies
    Yoeri
    Yoeri
    Gainsight Employee ⭐️⭐️⭐️
    June 21, 2022

    Glad it worked! Did you receive the error because the cookies were not accepted or because the wrong URL was posted? When you use the wrong share URL you will get an error:

    Note: When embedding media use the direct browser URL (e.g. https://www.youtube.com/watch?v=Oxv6IRcuNaI) and not the embedded URL (https://www.youtube.com/embed/Oxv6IRcuNaI - mind the /embed/)

    Group Product Manager, Customer Communities
    Blastoise186
    Blastoise186
    Helper ⭐️⭐️⭐️
    June 21, 2022

    Just gonna slide in here for a sec!

    I also note that if you decline all cookies on the inSided default cookie banner, that also breaks the media embed tool into thinking that nothing is allowed to be embedded. Just in case that helps somehow!

    And yes, this is the error you’ll get.

     

    Bug blasting absolutely everything... The Blastoise Way
      revote
      revote
      VIP ⭐️⭐️⭐️⭐️⭐️
      June 21, 2022

      Glad it worked! Did you receive the error because the cookies were not accepted or because the wrong URL was posted? When you use the wrong share URL you will get an error:

      Note: When embedding media use the direct browser URL (e.g. https://www.youtube.com/watch?v=Oxv6IRcuNaI) and not the embedded URL (https://www.youtube.com/embed/Oxv6IRcuNaI - mind the /embed/)

      Just like @Blastoise186 described above.

        Yoeri
        Yoeri
        Gainsight Employee ⭐️⭐️⭐️
        June 22, 2022

        Thanks for clarification!

        Group Product Manager, Customer Communities
        revote
        revote
        VIP ⭐️⭐️⭐️⭐️⭐️
        March 13, 2023

        How about Medallia, can the Medallia surveys be embedded to the post?

        Yoeri
        Yoeri
        Gainsight Employee ⭐️⭐️⭐️
        March 14, 2023

        How about Medallia, can the Medallia surveys be embedded to the post?

        If its not listed above then it probably won’t work. But you can simply try for yourself by creating a new topic or comment, click the ‘...’ and select Embed media and drop the URL to the Medallia survey to see if it will embed :)

        Group Product Manager, Customer Communities
          revote
          revote
          VIP ⭐️⭐️⭐️⭐️⭐️
          March 14, 2023

          If its not listed above then it probably won’t work. But you can simply try for yourself by creating a new topic or comment, click the ‘...’ and select Embed media and drop the URL to the Medallia survey to see if it will embed :)

          Yeah, that is easy way to test but the problem is that I dont have any Medallia survey to test yet 😁

          Yoeri
          Yoeri
          Gainsight Employee ⭐️⭐️⭐️
          March 14, 2023

          Unfortunately I don’t have a Medallia survey at hand to test this :(

          Group Product Manager, Customer Communities
          M. R. Holst
          M. R. Holst
          Contributor ⭐️⭐️
          April 25, 2023

          Such a cool feature! We will be using such a cool feature on our community very soon!
          I was wondering, is there a roadmap of further integrations, especially future music services that users can link to? :)

          Mike H - Sonos
          M. R. Holst
          M. R. Holst
          Contributor ⭐️⭐️
          May 2, 2023

          I realized the post only mentions articles to have embedded media. Will it also be live in comments on posts? Or is it exclusively for articles?

          Mike H - Sonos
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