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Hello All,

I’m currently preparing for the Level 3 Admin Certification and wanted to reach out to see if anyone has any insights to share. After receiving a lot of feedback, advice, support and personal opinions on Level 2 certifications, I successfully passed both level 2 exams and now onto the next. 😀 If you’ve taken the exam or supported others through it, I’d greatly appreciate any best practices, tips, or general guidance. Whether it’s about study strategies, areas to focus on, or things you wish you’d known beforehand, any input is welcome!

Just to note, I’ve already gone through the official certification recommendations (Gainsight Level 3 Admin Exam Preparation and Review), so I’m now looking for practical advice from real-world experiences. I signed up for the test exam that is not proctored and allowed for 4 attempts to take. 

Thank you in advance for any comments or suggestions! 😊

@vmasciarelli Congrats on achieving Level 2! Tagging a few admins who hold their L3 badge: ​@waynedilworth ​@heather_hansen ​@kstim ​@alizee and of course ​@romihache who shared great tips on L2! Good luck with the exam!!


@lisa.mirth Thank you 😊


Are you currently working in a Gainsight system?  If not, do you have access to a Sandbox?  I know Gainsight provides one at times. This is probably the biggest step to me to help prepare for the exam before I took it, but….if you’re already working as an admin in the system, this step wouldn’t be needed!  I would make sure to spend a bit of time on the areas of the product you are LESS familiar with.  For example, if you are an admin and you always work in Goals and not Success Plans, spend some time in Success Plans.  This was what threw me a little bit when I took it years ago!  Also, make sure you’re familiar with NXT rather than the SFDC version!