AI Moderation Bot - Best Practices

​@mitchell.gordon has done awesome work getting our community to a good spot, so I’ll call him out and let him share guidance. 😀

Hello ​@Matt Breneman and thank you ​@JeniA for the tag!

Banned words:
I have a long list of banned words/phrases if you would like them! Setting up the banned word list seems like a weird spot to start but that is what I would recommend. A quick chart with a gpt of your choice will do a great job as well. Id recommend giving it a handful of top communities and say I would need a list of banned words for community platforms xyz. 

Moderation Bot:
Once that is completed, I would setup the AI moderator. You are on the correct track for using it in a few different ways. I break it up in sections. I give it my code of conduct. I say this is the community code of conduct: “x”. 

Next, I say these are the banned words in our community: ”x”.
 
Then, I give it Do not allow posts or replies around: ”x”

You should be in a very good spot after this!

Moderation sidenote, I would recommend watching tags if you allow your community to create tags. Lots of bots like to create tags and promote whatever they want. If you prevent tags from being created and have a team decision which tags are actually relevant to your community, Id say thats a really good best practice.
Happy to chat if youd like!

​@mitchell.gordon Thank you for the tips!

For the banned words: do you have those in the Keyword Blocker section AND the the Moderation Bot? We have the keyword blocker filled out so I can use that as the banned words in the moderation section.